Returns & Refunds
We Only Entertain The Requests For Replacement, Return Or Refund Only If The Request Is Raised Within 7 Calendar Days Of Receiving The Product.
Before Making Any Request For Replacement Or Return Kindly Note That We Shall Process The Request For Replacement Or Return Only Under Following Circumstances :-
- If The Supplied Product Has a Manufacturing Defect.
- The Product Supplied Is Different From The Product Ordered.
- The Product Supplied Must Not Have Been Used or Worn Out.
- The Customer Must Return It In The Same Original Packing In Which It Was Received.
- The Customer Must Supply The Proof Of Purchase Or Receipt Of The Product.
Nevertheless, The Customers Shall Not Be Eligible For Return Or Replacement Under Following Circumstances :-
- Items That Are Specified As “non-refundable” Will Not Be Returned/Refunded At Any Cost.
- The Product Must Be Non-Consumable In Nature Like Incense Sticks, Loban etc.
- Bulky Items Like Statues, Paintings, Temple Or Pooja Mandir,
- Customization Or Customized Items.
Process of Returns and Refunds :-
1. At The Time Of Making a Request For Refund, The Customer Shall Share a Receipt or Proof Of Purchase Along With The Image Of The Product (In Case Of Broken Or Different Product Received).
2. Only The Amount Equivalent To The Value Of The Product Returned Shall Be Refunded And Not The Entire Value Of The Purchase.
3. Transportation Cost For Return Shall Be Borne By The Customer.
4. The Customer Shall Pack The Product With Due Care. In Case The Product Received At The Premises Of The Vendor Is Damaged Or Worn Out, The Customer Shall Not Be Eligible For Refund.
5. Once The Returned Item Is Received And Inspected, We Shall Notify the Customer Through Email That We Have Received Your Returned Item. In Case Of Electronic Payment Through Any Mode, Once Your Returned Request Is Approved, We Shall Process The Refund Electronically. In Case Of COD Mode Of Payment, We Shall Issue You Store Credit For The Amount That Can Be Redeemed While Shopping At Our Website.
6. For any query or delay in refund process, please contact us on at - email@example.com